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IMPORTANT COVID-19 INFORMATION

PLEASE CALL YOUR ADVOCARE CARE CENTER/OFFICE BEFORE COMING IN

If you have the following symptoms or conditions, please call your Advocare Care Center/Office and speak to a provider before visiting the Care Center/Office:

We will evaluate your condition over the phone to determine the next steps in your care.

IN-PERSON VISITS

Please Keep Your Appointments for Well Visits and Vaccinations

It's very important to keep these appointments:

Skipping vaccinations can increase your risk of contracting diseases that are preventable through vaccines
Vaccines are especially important for infants and young children

Our Care Center Offices provide a clean, safe environment:

We follow strict standards for deep cleaning of our Care Center Offices
Patients coming in for well visits or routine vaccinations are attended to in separate areas from patients who aren't feeling well
Our Care Center staff wears Personal Protective Equipment (PPE) to ensure your safety

Please Wear a Mask or Cloth/Makeshift Face Covering When Entering a Care Center Office

The mask or face covering should be placed over your mouth and nose
There is no need to place a mask or face covering on children under age 2
These measures are designed to protect you, other patients, staff and visitors, and to help slow the spread of COVID-19

TELEVISITS

TeleVisits Are Available as an Appointment Option

During this national public health emergency, we want to ensure that we continue to care for you and your family wherever you are -- at our Care Center Offices or remotely. Please note that our offices remain open to best serve the healthcare needs of you and your family. However, we are also offering TeleVisits as an option where your Advocare provider can conduct appointments with you over a secure video call. Our TeleVisit option is a HIPAA-compliant platform.

When you speak to your Advocare provider about your symptoms, he/she will determine the appropriate venue for your care, which may be a Care Center Office visit or a TeleVisit.

Please also call your Care Center Office first if you have symptoms unrelated to COVID-19. As noted above, your provider can determine whether there is a need to evaluate your problems in your Care Center Office as an in-person visit, or if this can be done through a TeleVisit.

A TeleVisit will allow your Advocare doctor to get an impression of your condition. Please understand that there are some limitations to an audio-visual visit -- for example, your doctor cannot examine your lungs or ears, or test for the flu or strep. However, a TeleVisit can be a good first step in determining what guidance you need to ensure your good health.

Technology to Participate In a TeleVisit

To participate in a TeleVisit, it is important to be clear with your provider what methods of technology are available to you. Ideally, having the ability for your provider to both hear (audio) and see (video) you would offer a better visit. These methods could be computer with video, iPhone with FaceTime, or simply phone for an audio visit.

TeleVisit Resources

Click on each resource below to access it:

ADDITIONAL HELPFUL COVID-19 INFORMATION

Important Steps to Prevent IllnessHelpful Resources and Articles

COVID-19: CDC Updates

Get all of the latest news and information from the CDC on prevention, symptoms,and much more (you’ll be redirected to CDC’s website).

Photo Credit: CDC/ Alissa Eckert, MS; Dan Higgins, MAMS